At Gehne Jewels, we ensure your jewellery is packaged securely and delivered safely.

All orders are processed within the stipulated time mentioned on the product page. Once dispatched, delivery timelines may vary based on the shipping location and courier partner.

We currently ship across UAE. Shipping charges, if applicable, will be clearly mentioned at checkout. After dispatch, tracking details will be shared with the customer to monitor the shipment status.

Gehne Jewels is not responsible for delays caused by unforeseen circumstances such as courier issues, natural disruptions, or incorrect address details provided by the customer.

Please ensure someone is available to receive the package at the delivery address. For security reasons, deliveries cannot be redirected once shipped.

For any shipping-related queries, our support team is always available to assist.